Contact Us
We answer editorial questions, corrections and press enquiries. We cannot look up a card, restore a balance or process a dispute — only the card issuer can do that.
We are an independent publisher. We have no access to any gift card, no ability to check a balance, activate a card, reverse a transaction or issue a replacement. If your question is about a specific card, the customer service number printed on the back of it is the only place that can help — please contact them, not us.
Are you in the right place?
| Your question | Who to contact |
|---|---|
| Balance, activation, replacement, dispute | The number on the back of your card |
| Registering a card for online use | mygift.giftcardmall.com (opens in a new tab) |
| An order placed on the Gift Card Mall store | giftcardmall.com (opens in a new tab) |
| Reporting fraud or a scam | reportfraud.ftc.gov and your local police |
| A mistake in one of our guides | Us — use the form below |
| Press, legal or partnership enquiries | Us — use the form below |
Send us a message
Email us directly
Albuquerque, NM 87110
United States
What to expect
We aim to reply to editorial enquiries within two business days. Corrections are prioritised — if you tell us something on this site is wrong and you are right, we fix it and add a dated correction note to the page. That process is described in our editorial policy.
We do not reply to unsolicited link-building requests, bulk guest-post pitches or automated outreach.